Very fast replacement of faulty part. I rang them the following day to say reversing camera was not working after the work completed by them. No accountability, not even any kind of sympathy to maybe something they did may have caused this. I asked the question of whether they had removed battery terminals (which could have led to system reset). Was told no way. Best scenario is that they lied about removing the battery terminals. Worst scenario is they purposely turned off my reversing camera so that they could charge me to "fix" it. Luckily I was able to find the correct setting screen on my car stereo (which was mentioned in conversation with mechanic). Absolutely no trust in this place now. Shame as at first I thought I had found a good one.
Brooke Jones
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August 29, 2025
Super happy with the service here! Got a full service, new rear brakes and a WOF all done in one go. The guys were really easy to deal with, explained everything in a way that made sense and got the job done quickly. Fair prices too. Will definitely be back next time 😊
Lissayre Ross
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July 01, 2024
BEWARE
I purchased a vehicle through a dealership down the road from this place that sends their vehicles here for warrants, and they missed every bolt that happened to be loose/missing nuts in the left rear control arm. They send dodgy write ups to claim they specifically checked every one when you question their work through the dealership. Wouldn't be surprised if it was never sent back to get rechecked and the dealership asked for the write up when I went back with photos of what I found the night I got it back after they supposedly got it checked for my concerns I had from 5/4/24 "loose metal sound in the left rear".
This place is being reported as they are inadequate of their profession and could seriously harm a life!
This place missed a serious safety issue, and going off other reviews they have, it seems to happen quite frequently, and they never take accountability.
Dean Graham
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December 23, 2025
Ultimate automotive sorted me out very last minute for a DPF Regen last day before Christmas closed down.
Great service
Henry Matetaka
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November 06, 2025
Good service,i don't mind waiting,if I had taken my vehicle back too Pit Stop,they would have rip me off
Our Address
21 Norris Avenue, Te Rapa, Hamilton 3200, New Zealand
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Very fast replacement of faulty part. I rang them the following day to say reversing camera was not working after the work completed by them. No accountability, not even any kind of sympathy to maybe something they did may have caused this. I asked the question of whether they had removed battery terminals (which could have led to system reset). Was told no way. Best scenario is that they lied about removing the battery terminals. Worst scenario is they purposely turned off my reversing camera so that they could charge me to "fix" it. Luckily I was able to find the correct setting screen on my car stereo (which was mentioned in conversation with mechanic). Absolutely no trust in this place now. Shame as at first I thought I had found a good one.
Super happy with the service here! Got a full service, new rear brakes and a WOF all done in one go. The guys were really easy to deal with, explained everything in a way that made sense and got the job done quickly. Fair prices too. Will definitely be back next time 😊
BEWARE I purchased a vehicle through a dealership down the road from this place that sends their vehicles here for warrants, and they missed every bolt that happened to be loose/missing nuts in the left rear control arm. They send dodgy write ups to claim they specifically checked every one when you question their work through the dealership. Wouldn't be surprised if it was never sent back to get rechecked and the dealership asked for the write up when I went back with photos of what I found the night I got it back after they supposedly got it checked for my concerns I had from 5/4/24 "loose metal sound in the left rear". This place is being reported as they are inadequate of their profession and could seriously harm a life! This place missed a serious safety issue, and going off other reviews they have, it seems to happen quite frequently, and they never take accountability.
Ultimate automotive sorted me out very last minute for a DPF Regen last day before Christmas closed down. Great service
Good service,i don't mind waiting,if I had taken my vehicle back too Pit Stop,they would have rip me off