Food was incredible, I’d definitely be back. I had the chicken salad and it was amazing, and my hot chocolate was exactly how I like it. The only thing that didn’t sit right with me was that none of the staff smiled when serving us at the counter or bringing out our food. Everyone seemed quite glum. Despite that, the food was so good that I’ll definitely still be coming back
Kazza Blair
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July 05, 2026
My first time coming here yesterday as it was recommended to me. I certainly wasn't disappointed. It's a lovely little cafe with a great cosy atmosphere vibe. Excellent food and service. The prices are very reasonable compared to other places and the quantity and quality is great with lovely presentation. I noticed how quickly they get the food out to ensure what you get is still hot. Staff very friendly and can't do enough for you. Even the Barista (dont know his name) took the time to take the lid of a bottle of drink for an elderly gent when he noticed the man struggling. Little things like that say a lot. They make you feel welcome. Definitely found my new eating and chill out place now. Thanks Jacks :)
Libby Joan
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January 31, 2026
Hello I am a teenager and I live quite close I go there very often, the staff are so nice and kind they always offer me the best seating area I think that tits so nice for them to do that I got a eggs Benedict with bacon and it was so delicious the egg was perfectly cooked. I got a hot chocolate for the drink I usually don’t order chocolate drinks because they r to hot or too chocolatey but this was perfect flavour I recommend this cafe to everyone who sees this. thank you
Navneet Kaur
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June 17, 2026
Had a visit to this beautiful cafe for a breakfast. The staff is very nice and polite and the food is top notch. Best cafe in the town.
Brittany Rose
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May 24, 2026
Awful. 10 years ago this was such a gem.
Now they make coffee so weak you wonder if they forgot the shot, the food no longer has any garnish and staff can’t even recognise a regular’s face, let alone remember an order.
Also the new road layout makes it a dangerous mission.
Don’t go to Jack’s
Our Address
1/31 Cambridge Road, Hillcrest, Hamilton 3216, New Zealand
Food was incredible, I’d definitely be back. I had the chicken salad and it was amazing, and my hot chocolate was exactly how I like it. The only thing that didn’t sit right with me was that none of the staff smiled when serving us at the counter or bringing out our food. Everyone seemed quite glum. Despite that, the food was so good that I’ll definitely still be coming back
My first time coming here yesterday as it was recommended to me. I certainly wasn't disappointed. It's a lovely little cafe with a great cosy atmosphere vibe. Excellent food and service. The prices are very reasonable compared to other places and the quantity and quality is great with lovely presentation. I noticed how quickly they get the food out to ensure what you get is still hot. Staff very friendly and can't do enough for you. Even the Barista (dont know his name) took the time to take the lid of a bottle of drink for an elderly gent when he noticed the man struggling. Little things like that say a lot. They make you feel welcome. Definitely found my new eating and chill out place now. Thanks Jacks :)
Hello I am a teenager and I live quite close I go there very often, the staff are so nice and kind they always offer me the best seating area I think that tits so nice for them to do that I got a eggs Benedict with bacon and it was so delicious the egg was perfectly cooked. I got a hot chocolate for the drink I usually don’t order chocolate drinks because they r to hot or too chocolatey but this was perfect flavour I recommend this cafe to everyone who sees this. thank you
Had a visit to this beautiful cafe for a breakfast. The staff is very nice and polite and the food is top notch. Best cafe in the town.
Awful. 10 years ago this was such a gem. Now they make coffee so weak you wonder if they forgot the shot, the food no longer has any garnish and staff can’t even recognise a regular’s face, let alone remember an order. Also the new road layout makes it a dangerous mission. Don’t go to Jack’s