Came in to check a warning light and tires. They quoted us $900 for 2 tires, a wheel alignment, and a puncture repair. A few other mechanics quoted $400-$500.
As for the warning light, they said $50 for diagnostics, then charged $100 after it was done, and they gave multiple POSSIBILITIES as to why the light MIGHT be on, so no clear diagnosis.
On top of that, the woman at the front was very rude and intense. Maybe it was just a bad day for her, but from other reviews it looks pretty consistent.
Nicole
-
July 02, 2025
Disappointing and unnecessarily stressful.
Had a pre-purchase inspection done here (not by my choice) on a car that passed a WOF just a month earlier — and it failed. I was told it was “unsafe” due to my lowering springs, which multiple other mechanics later confirmed were fully compliant with VIRM guidelines. The springs are seated correctly, unmodified, and don’t require straps or ties to hold them in — nothing unsafe at all.
The attitude from the woman at the front desk made the experience worse, she seemed oddly pleased about the fail. It felt more personal than professional.
This whole ordeal caused unnecessary stress and nearly cost me the sale of my car. I can see why they have the lowest rating across Cambridge. I wouldn’t recommend this workshop based on my experience.
Robbie
-
November 15, 2024
Our road-trip saviours, they got us in, diagnosed the issue same afternoon and while we were waiting for our issues to be fixed, they were extremely accommodating and great guides for things to do locally, even with our dogs. Very friendly team and very happy with the end result. Thank you from all four of us, we completed the rest of the trip with confidence and no issues!
Whyte Aaron
-
September 17, 2024
Worst mechanic ever. They tried telling my partner her exhaust manifold was cracked and denied the wof, then wanted to charge $1500 for a secondhand manifold. I went to 2 other mechanics to double check as the car is 2017 and exhaust manifolds don't just randomly crack. Both mechanics said there was nothing wrong with the exhaust manifold. Also, they tried to tell me I requirednew tyres even though there was 3.5mm tred left. Do not go here!
Roy Lewis
-
June 24, 2024
Excellent service centre
Our classic Merc failed its WOF due to steering coupling. Part was ordered by Autoshoppe Cambridge and fitted a few days later. Car was ready in a few hours of dropping it off. Friendly staff too.
Will definitely use again and highly recommended. Thank you Autoshoppe.
Our Address
39 Empire Street, Cambridge 3434, New Zealand
Claim Listing: Auto Super Shoppe Cambridge
Please Login or Register an Account to Claim Listing
Came in to check a warning light and tires. They quoted us $900 for 2 tires, a wheel alignment, and a puncture repair. A few other mechanics quoted $400-$500. As for the warning light, they said $50 for diagnostics, then charged $100 after it was done, and they gave multiple POSSIBILITIES as to why the light MIGHT be on, so no clear diagnosis. On top of that, the woman at the front was very rude and intense. Maybe it was just a bad day for her, but from other reviews it looks pretty consistent.
Disappointing and unnecessarily stressful. Had a pre-purchase inspection done here (not by my choice) on a car that passed a WOF just a month earlier — and it failed. I was told it was “unsafe” due to my lowering springs, which multiple other mechanics later confirmed were fully compliant with VIRM guidelines. The springs are seated correctly, unmodified, and don’t require straps or ties to hold them in — nothing unsafe at all. The attitude from the woman at the front desk made the experience worse, she seemed oddly pleased about the fail. It felt more personal than professional. This whole ordeal caused unnecessary stress and nearly cost me the sale of my car. I can see why they have the lowest rating across Cambridge. I wouldn’t recommend this workshop based on my experience.
Our road-trip saviours, they got us in, diagnosed the issue same afternoon and while we were waiting for our issues to be fixed, they were extremely accommodating and great guides for things to do locally, even with our dogs. Very friendly team and very happy with the end result. Thank you from all four of us, we completed the rest of the trip with confidence and no issues!
Worst mechanic ever. They tried telling my partner her exhaust manifold was cracked and denied the wof, then wanted to charge $1500 for a secondhand manifold. I went to 2 other mechanics to double check as the car is 2017 and exhaust manifolds don't just randomly crack. Both mechanics said there was nothing wrong with the exhaust manifold. Also, they tried to tell me I requirednew tyres even though there was 3.5mm tred left. Do not go here!
Excellent service centre Our classic Merc failed its WOF due to steering coupling. Part was ordered by Autoshoppe Cambridge and fitted a few days later. Car was ready in a few hours of dropping it off. Friendly staff too. Will definitely use again and highly recommended. Thank you Autoshoppe.